Dattner Consulting

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Dattner Consulting Team Resources

Services: Group Process Consultation

An organization can have the right people, strategy and resources but still fail to effectively meet business challenges because of poor group interaction. By working with an outside facilitator, groups can learn how to collaborate more effectively, make better decisions, and create and execute better implementation plans. Our approach is to meet with team members individually and then to facilitate group meetings during which the team analyzes its own dynamics and creates strategies for constructive change. We assist groups in exploring process issues either in their regular work environment or at an off-site location.

Client Example: The management team of an Internet company was struggling with the transition from small start-up to larger and more structured organization. The managers, many of whom did not have management experience, had a tendency to postpone important decisions because of a wish to avoid contention. However, these critical decisions about roles, responsibilities and structure needed to be made immediately. By facilitating meetings and providing recommendations from an external perspective, we were able to help the team move towards the resolution of some important outstanding issues--such as the need to assimilate a newly recruited cadre of more experienced managers into the management team.